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Respon JD.ID atas Surat Pembaca Bapak Ferdinan « Jual beli produk jdid Www.JDid.Top

03-01-2018

Respon JD.ID atas Surat Pembaca Bapak Ferdinan

Menanggapi surat keluhan yang ditujukan pada kami oleh Bapak Ferdinan pada 15 November 2017 di Detik.com, kami dari JD.ID telah menghubungi konsumen untuk menjelaskan kondisi yang sebenarnya.

Terdapat sedikit kendala dalam proses pengiriman barang yang menyebabkan pesanan mengalami keterlambatan. Berdasarkan komunikasi terakhir, saat ini pesanan telah diterima oleh konsumen pada Rabu (22/11) dan Kamis (30/11).

Dari pihak JD.ID juga sudah menghubungi konsumen untuk menjelaskan bahwa pesanannya sudah diterima. Dengan demikian permasalahan ini dianggap selesai.

Kami ucapkan terima kasih atas perhatiannya. JD.ID selalu berkomitmen menghadirkan pengalaman berbelanja daring yang menyenangkan dan memberikan layanan prima kepada para pelanggan JD.ID di seluruh Indonesia.

Iwan Arigayota
Head of Customer Service JD.ID