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Pesanan di jd.id tidak dikirimkan « Jual beli produk jdid Www.JDid.Top

03-01-2018

Pesanan di jd.id tidak dikirimkan

Pada tanggal 25 Oktober 2017, saya melakukan pemesanan dua buah barang dari JD.ID dengan nomor pesanan 221964958 dan 221964959 dan sudah saya bayar lunas. Produk tersebut tidak diberikan keterangan Presale.

Akan tetapi pesanan yang biasanya dilakukan pengiriman dalam waktu tiga hari kerja, kali ini sampai tanggal 30 Oktober 2017, status pesanan masih belum dikirim. Custumer service yang saya hubungi melalui live chat meminta untuk menunggu 3-5 hari kerja tanpa adanya estimasi pasti.

Bahkan hingga surat ini saya kirimkan, pesanan saya belum dikirimkan dan ketika menanyakannya hanya diminta untuk menunggu dengan alasan adanya perpindahan gudang JD.ID. Kami sebagai konsumen merasa dirugikan atas kejadian ini karena JD.ID secara sepihak menunda pengiriman pesanan kami.

Ferdinan
ferdinand@siswanto.me

Tanggapan telah diberikan oleh JD.ID , bisa baca Respon JD.ID atas Surat Pembaca Bapak Ferdinan

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