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Barang JD. ID Tak Sesuai Dengan Pesanan Yang Dikirimkan « Jual beli produk jdid Www.JDid.Top

03-01-2018

Barang JD. ID Tak Sesuai Dengan Pesanan Yang Dikirimkan

Saya membeli sebuah jam tangan bermerk Q&Q Quartz pada tanggal 24 Oktober 2017 melalui JD.ID karena tertarik dengan iklan JD.ID yang menjamin keaslian produk yang dijual di websitenya.

Ketika pesanan datang pada tanggal 28 Oktober 2017, saya merasa kecewa karena jam yang saya terima berbeda merek dan diragukan keasliannya. Jam ini juga berbeda dengan deskripsi di iklan dan gambar yang ditampilkan.

Oleh karena itu saya mengajukan pengembalian uang keesokan harinya. Karena respon JD.ID yang lambat, maka saya dua kali mengirimkan email ke JD.ID dan mendapat balasan yang meminta saya untuk menghubungi melalui telepon atau chat.

Tetapi chat yang saya kirimkan belum mendapat jawaban dan nomor telepon yang saya hubungi selalu sibuk. Padahal pengajuan aftersale di JD.ID memiliki jangka waktu. Kalau responnya lambat seperti ini, akhirnya konsumen yang rugi.

Adam
adam.8** (at) gmail.com

NB :Baca tanggapan JD.ID untuk bapak adam klik disini